Returns

Unsuitable or defective items may be returned for refund or exchange providing they are received back at our premises within 14 days of the original delivery date in brand new, unused condition, in the original packaging and accompanied by a completed returns form.

We recommend that all returned items are sent using an insured delivery service for your own protection. We will refund reasonable carriage costs incurred by returning defective items but we expect you to choose a cost-effective method of carriage in preference to an expensive next-day service. A re-delivery charge (at our standard rates) will apply to all items returned for exchange. Defective products will be replaced without a further delivery charge. We regret that we cannot accept returns of videos, DVDs, books and computer software unless they are found to be defective.

Click here to download a returns form.

The address for any returns is:

Eastern Action Sports
21 The Street,
Alburgh
IP20 0DF